COVID-19 Latest Updates and Resources

COVID-19 Topic: Telehealth

If a practice wants to continue telehealth sessions after this national emergency has ended, what are the tasks to consider?

Contact your Curi Underwriter or Agent to discuss further with you. Consider where you plan to provide these services as some states may be restricted. Licensure…

How can practices ensure a smooth patient care transition from telehealth visits and provide adequate follow-up regarding diagnostic studies, lab results, and referrals?

For practices that have implemented telehealth during the COVID-19 pandemic, you will want to: Update the patient’s medical record with all office visit notes, telephone calls,…

Once this national emergency has ended, how should our practice transition out-of-state patients who are currently being seen via telehealth?

Practices should create a procedure for handling these patients with the following recommendations: Determine whether the practice will continue with telehealth following the National Emergency, and…

Our practice hasn’t had a telehealth offering in the past. Is it possible to get something up & running ASAP?

Effective March 17, 2020, the U.S. Department of Health and Human Services Office for Civil Rights provided notice that during the COVID-19 nationwide public health emergency,…

What are the new rules on implementing telehealth into practices during this time?

Effective March 17, 2020, the U.S. Department of Health and Human Services Office for Civil Rights (OCR) provided notice that, during the COVID-19 nationwide public health…

Does my policy cover telehealth?

Yes. Curi’s medical professional liability policy will cover telehealth visits for insured physicians during this declared National Emergency—extending, without conditions, for the later of either sixty…

What do I need to know about reimbursement for telehealth at this time?

CMS has announced expanded Medicare telehealth coverage that will enable beneficiaries to receive a wider range of healthcare services from their doctors without having to travel…

What other telehealth resources would be helpful to our practice?

Curi has created the following resources for its member practices: Telehealth: An Overview by Curi Telehealth Informed Consent Forms (English & Spanish) And, here are some…

How do we obtain signatures for patients who are not coming in to the office?

When the patient has a telemedicine visit, send the consent to the patient electronically—either through the patient portal or email. The patient must send back an…

Does my policy with Curi cover telehealth?

Curi’s medical professional liability policy will cover telehealth visits for insured physicians during this declared National Emergency—extending, without conditions, for the later of either sixty (60)…

What are the new requirements on prescribing controlled substances through telehealth?

Due to COVID-19, a nationwide public health emergency was declared on Jan. 31. As such, The Drug Enforcement Administration (DEA) has relaxed rules previously in place…

Is there additional language that I should include in my medical record documentation when offering care by telehealth during this time?

We (and a cross section of our outside defense counsel) strongly recommend practices incorporate the following language into any applicable notes by copy and paste: “On…

What criteria related to telehealth still apply during this national emergency?

While in this expedited phase of telehealth, there are still some steps from a more comprehensive list of requirements that should be followed: Use Curi’s telemedicine…

Once this national emergency has ended, what are Curi’s recommendations for implementing a compliant telehealth program?

Here are the steps we recommend: Check your specialty association for telehealth resources. For example, The American Academy of Pediatrics has “Getting Started in Telehealth” resource…

Does Curi recommend a particular vendor for telehealth?

We do not endorse a particular vendor. However, the Mid-Atlantic Telehealth Resource Center offers assistance in choosing a telehealth platform.

What are the technical infrastructure requirements of telehealth?

Telehealth is a valuable tool. Technical infrastructure requirements will vary depending on what type of telehealth services your organization plans to offer, but nearly all telehealth programs require:…

Where can I find information about practicing telehealth in my state?

The Federation of State Medical Boards (FSMB) resource, “Telemedicine Policies Board by Board Overview,” is searchable by state and includes links to specific telehealth rules. The National…

Can we offer telehealth services in states where our physicians aren’t licensed?

Curi’s medical professional liability policy will cover telehealth visits for insured physicians during this declared National Emergency—extending, without conditions, for the later of either sixty (60)…

Curi COVID-19 Webinar Series

Curi recently hosted a six-week series of webinars designed to help practices weather the COVID-19 crisis with information and actionable guidance. Every Thursday from April 30th…

WEBINAR: Risk, Policy, and Professional Liability in a Pandemic

Click here to download a PDF version of the presentation.

WEBINAR: Telehealth Pre- and Post-COVID: Regulations, Telepresence, and Finding Success in This New Normal

American Telemedicine Association Board Chair Tania Malik and Robert Caudill MD, Director of Telemedicine and Information Technology Programs at the University of Louisville School of Medicine, talks through how practices can incorporate telemedicine into their operations, how it can help them deliver revenue in the midst of declining patient visits, and best practices for coding and reimbursement. This webinar was sponsored by Excelerate Health Ventures.

Getting Back to Business—A Roadmap to Reopening Your Practice

This document provides guidance for practices preparing to resume or increase operations after slowing down due to COVID-19. Elements include patient and staff communication, infection prevention, and letter templates for practices to adapt and use.

WEBINAR: COVID-19 Response & Preparedness Plan—A Practice Perspective

Curi member Dr. Joanne Fruth provides a practical overview of the COVID-19 pandemic and offers insight on how to manage patients through current screening methods, testing, telehealth options, and safety precautions.

Telemedicine Session Informed Consent Forms

Consent forms are in Microsoft Word to allow customization for your practice. Telemedicine Session Consent Form (English) Telemedicine Session Consent Form (Spanish)

Specialty-Specific Telehealth Toolkits

Several specialty organizations have developed comprehensive toolkits and resources around telehealth that should be helpful for practices during this time and in the future.

National Consortium of Telehealth Resource Centers Resources

The Consortium has a dedicated telehealth toolkit for the COVID-19 pandemic along with a host of valuable resources on their website for practices.

Centers for Medicare & Medicaid Services (CMS) Telehealth Resources

CMS has both evergreen and COVID-19-specific resources that should be helpful for providers and practices as they address the pandemic in their communities.

Telehealth: An Overview by Curi

Curi recognizes that many of our members are interested in providing care to patients via telehealth. We developed this document to provide some key information needed to get started.

Some Payors’ Cost-Sharing Waivers for Telehealth Set to Expire

Many cost-sharing waivers for telehealth established by commercial health insurers during the COVID-19 public health emergency are set to end in the coming months.

Curi Webinar Provides COVID-Related Legislative and Regulatory Updates

In a new CME-eligible webinar produced by Curi, data privacy and security attorney Richard Sheinis provides an update on new regulations and legislative changes that have arisen as…

HHS Announces “Telemedicine Hack”

HHS is offering a free 10-week series, eligible for CME and CEU, designed to help providers develop the knowledge and skills to implement telehealth in their…

Curi Telehealth Webinar Tomorrow

The third installment in Curi’s COVID-19 webinar series, “Telehealth Pre- and Post-COVID: Regulations, Telepresence, and Finding Success in This New Normal,” will take place at noon…

Curi Telehealth Webinar Next Week

The third installment in Curi’s COVID-19 webinar series, “Telehealth Pre- and Post-COVID: Regulations, Telepresence, and Finding Success in This New Normal,” will take place next Thursday,…

New CMS Waivers and Rules

CMS yesterday announced a number of new regulatory waivers and rule changes to provide flexibility during the COVID-19 pandemic. The actions include changes making it easier for beneficiaries…

Curi Releases “Getting Back to Business” Toolkit

Curi today released our “Getting Back to Business” toolkit, a resource offering guidance to practices preparing to resume or increase operations after slowing down due to…

Responses Requested for Survey of North Carolina Practices

Curi, the North Carolina Medical Society, and the North Carolina Medical Group Management Association have developed a weekly COVID-19 survey of medical practices in North Carolina.

FBI Provides Tips for Avoiding Video-Teleconference “Hijacking”

With increasing numbers of providers using video-teleconferencing applications such as Zoom to meet with patients, a recent article from the FBI offers guidance on how to…

CMS Temporary Regulatory Waivers

CMS yesterday issued a number of temporary regulatory waivers to provide hospitals and other health care providers with flexibility to respond to the COVID-19 health emergency. The changes cover…

Telehealth Educational Offering via Curi & Wake Forest University

Curi and the Wake Forest University School of Law are jointly offering an online telehealth course beginning April 1. Click here to learn more. Curi members may participate…

Have COVID-19 Questions?

  • This field is for validation purposes and should be left unchanged.