COVID-19 Latest Updates and Resources

COVID-19 Topic: Human Resources & Staff Management

Are there exceptions to allow employees who are symptom-free to return to work (RTW) sooner than meeting all the CDC RTW criteria?

CDC has guidance documents on Strategies to Mitigate Healthcare Personnel Staffing Shortages. Healthcare facilities should have documented plans and processes in place to mitigate staffing shortages, including…

Is there anything specific a practice needs to do if they allow students to join their staff during the COVID-19 pandemic?

First, the practice should have each such student who is serving during the pandemic to sign the equivalent of a COVID-19 consent form, which can be…

Should practices offer antibody testing to employees?

In general, the EEOC has okayed mandatory COVID-19 testing but not antibody testing. However, even voluntary antibody testing raises a host of legal issues: (1) adequate…

How should we communicate the reopening of our practice to staff?

It is now time for your practice to reopen to full capacity after being closed or having limited office hours. As soon as a date has…

How do we communicate new policies to staff prior to the reopening of the practice?

Consider holding a staff meeting to educate your staff on the new and changed policies Documentation of attendance and acknowledgement of new policies is required Ensure…

How will my MPL coverage be affected if my practice remains open, but I must reduce my provider or APP staff for an indefinite period of time due to COVID-19?

Curi will offer Leave of Absence (LOA) coverage for individual physicians and/or advanced practice providers (APPs) that carry their own individual limits of coverage for a…

How should we handle patients who are concerned they’ve been exposed to COVID-19 by someone in our practice?

Call the patient and have them relay their concerns. Respond to their voiced concerns in a reassuring way, without divulging names or any confidential information. Share…

Does my policy cover me if I need to practice at another location?

Yes. Your Curi medical professional liability policy will cover you for temporary, professional services performed at a different location—e.g., parking lot drive-in clinic, other facility, or…

Does my policy cover me if I need to practice in another locality?

Curi will work with you to arrange coverage should you have to render professional services in another state during this emergency period. You should notify either…

Does my policy cover me if I practice outside my specialty?

Yes. If you are being asked to temporarily render professional services outside of either your specialty or scope of practice during this National Emergency, then your…

Does my policy cover additional staff to assist with the crisis?

Yes. Curi will provide coverage if you intend to add additional, temporary physicians and healthcare providers to address patient surges during this emergency. This includes currently…

If I have employees who are being tested or have confirmed COVID-19, when can they return to work?

There are two CDC strategies for determining when to allow healthcare personnel (HCP) to return to work (RTW): Symptom-based strategy (preferred) Test-based strategy (only recommended for…

Should we respond differently to staff who have compromised immune issues?

Employees who are immunosuppressed are at greater risk and fall into the high-risk category. It is important to put safeguards in place with any high-risk employees….

What do we say to staff who are too frightened by the virus and don’t want to work?

You must follow your policies (PTO, vacation, sick, short-term disability, leave of absence, FMLA, and ADA). To help allay fears, communicate with your staff frequently. Daily…

What are the practice’s responsibilities if we find out a patient or employee tests positive?

If an employee (including physicians) or patient tests positive for COVID-19, you need to first determine the level of exposure. Potential exposure occurs two days prior…

What should I do if I have an employee report that he/she is sick with respiratory symptoms?

Follow CDC guidelines for managing employees who are sick. Decisions should be coordinated with your local health department, depending on the circumstances and how likely the…

What liability does our organization face as it relates to our staff by keeping our practice open for patients during this time?

The liability comes if you are not providing employees with what they need to safely provide care while following CDC and OSHA guidelines for managing potentially…

We are retaining our APPs, but cutting back their hours. Can we get premium relief? Is there part-time status for APPs?

Part-time status is typically only available for physicians. However, throughout this national emergency, we will consider extending part-time status to APPs if they carry their own…

Will Curi allow physicians and APPs to drop down to part-time status during this time?

Curi will allow for part-time discounts immediately for physicians who qualify. Additionally, the minimum required time to be working part-time has been amended to 30 days,…

What do I need to know about the Families First Coronavirus Response Act (FFCRA)?

Our Curi partner and HR consulting organization CAI has compiled several resources for understanding the act and how it will impact businesses and their staff. Here’s…

What are your recommendations on temporarily opening a daycare at our practice?

While we understand the dilemma healthcare workers are facing, we would not recommend setting up a daycare center in a healthcare facility, especially at this time….

We do not have enough N-95 masks. What do we do?

N-95 mask are not recommended unless you are going to have prolonged exposure and/or are performing procedures that promotes aerosolization of sputum. The first step is…

What are the risks and concerns we need to keep in mind if we transition to “emergency-only” appointments?

Be sure your providers are involved in the decision and the process for triaging which patient visits can be canceled and postponed to a later date…

Who needs personal protective equipment (PPE)?

As communities across the U.S. take steps to slow the spread of COVID-19 by limiting close contact, people are facing new challenges and questions about how…

Will Curi issue premium credit refunds to physicians who pre-paid the entire policy premium and are now in furlough or practicing part-time?

If an endorsement (amending policy coverage for furloughed providers, amending work status, or other changes) generates a premium reduction, those monies will be applied to future…

Will tail coverage be affected by retired physicians returning to work during the emergency?

No. If you were a previous policyholder who retired and plan to come back to work to help during this National Emergency, you can rest assured…

Is our current position (P&P) correct?

Example policy and procedure: “All staff and providers are to adhere to our current PPE and Infection control requirements. Everyone should be diligent about handwashing and…

Return-to-Work Guidance for Healthcare Personnel After COVID-19 Infection: Symptom-Based Strategy

Curi has created a flowchart outlining a symptom-based strategy for healthcare personnel returning to work after COVID-19 infection. Download PDF

Return-to-Work Guidance for Healthcare Personnel After COVID-19 Infection: Test-Based Strategy

Curi has created a flowchart outlining a test-based strategy for healthcare personnel returning to work after COVID-19 infection. Download PDF

Curi COVID-19 Webinar Series

Curi recently hosted a six-week series of webinars designed to help practices weather the COVID-19 crisis with information and actionable guidance. Every Thursday from April 30th…

WEBINAR: Getting Practices Back to “Normal”: HR Best Practices and Legal Compliance Issues

Click here to download a PDF version of the presentation.

Acknowledgement Agreement for Employees Performing In-Office Work During COVID-19

This acknowledgement agreement can be used for employees who fall into the CDC high-risk group for COVID-19 complications but want to continue to work.

WEBINAR: Practice Management During a Pandemic: Best Practices and Resources

  Click here to download a PDF of the slide deck.

Curi 2013 Business Associate Agreement (BAA)

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WEBINAR: Risk, Policy, and Professional Liability in a Pandemic

Click here to download a PDF version of the presentation.

Paycheck Protection Program Guidance for Employees Refusing to Return to Work

This document provides Paycheck Protection Program guidance regarding employees who refuse to return to work after a business reopens.

Universal Source Tracking Template

Editable template to track employees’ symptoms after a COVID-19 exposure.

Employee Notice of COVID-19 Exposure Editable Letter Template

Editable letter template to inform employees of COVID-19 exposure available to download in Word format.

Getting Back to Business—A Roadmap to Reopening Your Practice

This document provides guidance for practices preparing to resume or increase operations after slowing down due to COVID-19. Elements include patient and staff communication, infection prevention, and letter templates for practices to adapt and use.

WEBINAR: Caring for Yourself and Others During the COVID-19 Pandemic

Curi Benefits Solutions’ Health Strategy and Well-Being Manager, Jason Horay, guides us through a presentation designed to help healthcare professionals and their practices cope with anxiety and stress associated with the COVID-19 pandemic.

Physician Well-Being During the COVID-19 Crisis Article Series

Content Series by Curi’s Health Strategy and Well-Being lead, Jason Horay, shares actionable advice on how healthcare professionals can manage stress and promote well-being during this pandemic.

Curi’s Resources for Running Your Business During COVID-19

Curi has partnered with Medical Management Associates, Inc. and Smith Anderson to develop a dedicated Business Resource Guide for practices during this time. The comprehensive guide offers advice on planning for your practice’s future, managing finances during the health crisis, furloughing or terminating staff, and meeting your commitments to employees.

Additional Employer FAQs

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Planning for Your Practice’s Future

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Termination, Layoff, & Furlough Checklist

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Caring for Yourself & Others During the COVID-19 Pandemic

Curi’s Health Strategy & Well-Being lead has curated resources to help physicians and their practices cope with the anxiety and stress stemming from the pandemic.

COVID-19 Process for Employee Exposures

Curi has created a quick flowchart outlining the process that a medical practice can take when an employee is being tested, or has confirmed positive for…

Understanding the Federal Coronavirus Aid, Relief, and Economic Security Act (‘‘CARES Act’’)

The Curi team summarizes initial takeaways and implications of the act for businesses and individuals in three separate articles.

Essential Employee Documentation

Curi has developed a letter template for medical workers in jurisdictions with stay-at-home orders to use as documentation when traveling to and from work.

Guidance on the Essential Workforce

With more jurisdictions issuing stay-at-home and shelter-in-place orders, it’s important to understand how to define “essential staff” for your practice.

HR Implications of the Families First Coronavirus Response Act (FFCRA)

Curi partner and HR consulting organization CAI provides resources for understanding the act and how it will impact businesses and their staff.

Coronavirus—HR FAQ for Employers

Curi partner and HR consulting organization CAI answers frequently asked questions from employers helping their businesses and employees manage this crisis.

Medical Offices & Clinics Pandemic Planning Checklist

Planning for a pandemic is critical for ensuring a sustainable healthcare response. This resource, primarily for medical offices and ambulatory clinics, was created using checklists developed by HHS and the CDC.

Business Planning Pandemic Checklist

Healthcare organizations will play a vital role in protecting employees’ health and safety as well as limiting the negative impact of the COVID-19 crisis in our communities. This checklist identifies important activities large businesses can do to prepare.

Disaster Planning for the Medical Office

When disaster strikes, the best protection is having a plan. Curi’s Disaster Planning Overview for the Medical Office resource is a helpful tool to help practices prepare for the current and impending challenges with COVID-19.

NC DHHS Interim Guidance for Use of Personal Protective Equipment (PPE) While Caring for Patients With Coronavirus

This guidance from NC DHHS was produced following the CDC’s updated PPE recommendations on March 10, 2020.

HR & Business Continuity Resources

Curi partners, CAI and Sentinel Risk Advisors, have numerous resources to help practices prepare for the potential business challenges and disruptions that will come with this pandemic.

Implications of New CARES Act Stimulus Bill for Practices

Our Curi Capital team summarizes the act passed on March 27, including key takeaways and implications for small businesses and individuals.

Curi Capital’s Financial Support Services

Our financial advisory affiliate is offering support services to all Curi members during this time of need at no additional charge.

HR|Experts Webinar Addresses FFCRA Leave Rule Updates

A newly available webinar from Curi’s on-call human resources consultant, Dee Brown, addresses the U.S. Department of Labor’s recent changes to who qualifies for emergency paid sick leave…

Department of Labor Updates COVID-19 FFCRA Leave Rule

The U.S. Department of Labor last Friday issued a new temporary rule updating who qualifies for emergency paid sick leave through the Families First Coronavirus Response…

North Carolina Medical Society Distributing Free PPE to Independent Practices

The North Carolina Medical Society (NCMS) last week announced that it is distributing free personal protective equipment (PPE) to independent medical practices in the state, via…

Federal Judge Strikes Down Labor Department’s Rule on Leave for Healthcare Providers

A federal judge last week struck down part of a U.S. Department of Labor (DOL) rule limiting paid leave for COVID-19. U.S. District Judge Paul Oetken ruled that…

Curi Enhances Return-to-Work Resources

The Curi team has added new symptom-based and test-based return-to-work guidance flowcharts to our COVID-19 Practice Command Center, as well as updated our previously published sample…

OSHA Releases COVID-19 FAQs for Employers

The federal Occupational Safety and Health Administration (OSHA) has released a frequently asked questions document for employers during the COVID-19 health emergency, including a section specifically for healthcare.

Curi Adds New Frequently Asked Questions to COVID-19 Resource Center

The Curi team has added two new FAQs to our COVID-19 Practice Command Center: “Is it ok for pediatric practices to perform COVID-19 testing on their patients’…

Curi Offers Sample Work Notice Templates

Curi has released templates practices can use to notify stakeholders about patients who are at high risk for severe illness with COVID-19, have medical issues that…

Curi Practice Management Webinar Tomorrow

The next installment in Curi’s COVID-19 webinar series, “Practice Management During a Pandemic: Best Practices and Resources,” will take place at noon ET tomorrow, Thursday, May…

Curi Practice Management Webinar Next Thursday

The next installment in Curi’s COVID-19 webinar series, “Practice Management During a Pandemic: Best Practices and Resources,” will take place at noon ET on Thursday, May…

Curi Webinar Thursday Addresses Risk Management, Health Policy, and MPL Topics

The next installment in Curi’s COVID-19 webinar series, “Risk, Policy, and Professional Liability in a Pandemic,” will take place at noon on Thursday, May 21. Curi’s Chief Legal…

New Curi Resources

Two new resources created by Curi are now available. The first is an updated FAQ on what a practice should do if a physician or employee tests positive…

Curi Releases “Getting Back to Business” Toolkit

Curi today released our “Getting Back to Business” toolkit, a resource offering guidance to practices preparing to resume or increase operations after slowing down due to…

Responses Requested for Survey of North Carolina Practices

Curi, the North Carolina Medical Society, and the North Carolina Medical Group Management Association have developed a weekly COVID-19 survey of medical practices in North Carolina.

Well-Being Webinar

Click here to view a new webinar on “Caring for Yourself and Others During the COVID-19 Pandemic” from Curi’s Health Strategy and Well-Being lead, Jason Horay.

New Consent Forms

The Curi team has created two new consent forms for practices to use during the COVID-19 health emergency: one for in-office visits and another for surgeries. Both of these…

Paycheck Protection Program Signed Into Law

President Trump earlier today signed into law another interim COVID-19 relief bill, which includes an additional $310 billion for the Paycheck Protection Program for small businesses.

New Curi Article on Physician Well-Being During the COVID-19 Crisis 

A new blog post (part II in a new series) by Curi’s Health Strategy and Well-Being lead, Jason Horay, looks at how finding joy in work can help healthcare professionals…

ACS Guidance for Resuming Elective Surgeries  

In addition to the guidance on resuming non-emergent care we shared yesterday from CMS and the American Society of Anesthesiologists, the American College of Surgeons has released a surgical resource document for facilities…

Cybersecurity Tips for Physicians Working at Home 

The American Medical Association and American Hospital Association have jointly released a document offering cybersecurity tips for physicians working from home during the health emergency, including how to watch for…

Emerging Guidelines for Resuming Care

As the medical community looks ahead to when pandemic restrictions begin to lift, government entities and other organizations are starting to offer recommendations for how to…

Curi Staffing Initiative Connects Physicians With Opportunities to Contribute 

Curi today unveiled a partnership with OnCall Physician Staffing to connect physicians looking for work with communities and healthcare systems in need of their expertise. Doctors can sign up for the program here.  

Virginia Law Protects Physicians Seeking Mental Health Support  

Virginia Gov. Ralph Northam has signed a new law with implications for physicians managing stress and burnout during the COVID-19 health crisis. Under SB 120, physicians and other healthcare…

Well-Being Webinar Registration—April 22

Curi’s Health Strategy and Well-Being lead, Jason Horay, will present an HR|Experts webinar on “Caring for Yourself and Others During the COVID-19 Pandemic” on Weds., April…

Physician Well-Being During the COVID-19 Crisis—A New Series

Curi’s Health Strategy and Well-Being lead, Jason Horay, is kicking off a new content series to provide guidance on how healthcare professionals can manage stress and…

Updated Curi Tools for Practices With COVID-19-Exposed Employees

Curi has updated our decision tree for practices with employees exposed to COVID-19, to reflect new CDC guidelines. We have also added new resources for notifying…

HR|Experts Webinar: Caring For Yourself & Others During the COVID-19 Pandemic

Physicians and their practices are dealing with higher-than-normal levels of stress, anxiety, worry, and emotional and physical exhaustion as the COVID-19 virus continues to spread. On…

VITAL WorkLife Webinar: Leading Through the Stress of COVID-19

This webinar, hosted by Curi partner VITAL WorkLife, is intended for healthcare leaders who must guide their organization through the current pandemic and beyond. It will…

U.S. Department of Labor Issues Interim Guidance on Face Mask Use

The U.S. Department of Labor has announced interim enforcement guidance permitting the extended use and reuse of disposable N-95 filtering facepiece respirators, as well as the…

FBI Provides Tips for Avoiding Video-Teleconference “Hijacking”

With increasing numbers of providers using video-teleconferencing applications such as Zoom to meet with patients, a recent article from the FBI offers guidance on how to…

Curi Introduces New Business Resource Guide

Today, we’re delighted to share a new tool designed to help you run your practice during this time of uncertainty: Curi’s Business Resource Guide, which offers…

Updates to FFCRA Employer Decision Tree

Curi partner CAI has updated the decision tree we shared yesterday, with new guidance on employers’ responsibilities under the FFCRA and the Coronavirus Aid, Relief, and…

U.S. Department of Labor Webinar on Employer Provisions in FFCRA—April 3

The U.S. Department of Labor has announced that it is producing a webinar on the implications of the Families First Coronavirus Response Act (FFCRA) for employers…

FFCRA & CARES Act Employer Decision Tree

Curi partner CAI has produced a decision tree to guide employers through their responsibilities under the new Families First Coronavirus Response Act (FFCRA) and Coronavirus Aid, Relief, and Economic Security (CARES) Act.

CMS Temporary Regulatory Waivers

CMS yesterday issued a number of temporary regulatory waivers to provide hospitals and other health care providers with flexibility to respond to the COVID-19 health emergency. The changes cover…

CARES Act Implications for Retirement Plans and Small Business Finances

Continuing Curi’s analysis of how the new CARES Act stimulus law will affect practices, today we examine what it means for retirement plans and small business finances.

Employer Updates From U.S. Department of Labor

The U.S. Department of Labor has updated its FAQ guide with details about two issues: who qualifies as a health care provider for issues related to paid sick…

Protections for Medical Volunteers in CARES Act

One provision of the CARES Act provides limited liability protection for doctors who volunteer across state lines during the pandemic—offering a boost for efforts to put providers where…

Implications of New CARES Act Stimulus Bill for Practices

The newly passed federal Coronavirus Aid, Relief, and Economic Security (CARES) Act has significant implications for medical practices, including financial support for small businesses and changes…

Process Guidance for Practices With Infected Employees 

Curi’s Risk Management team has produced a new flow chart detailing how practices should proceed when they learn or suspect that an employee is infected with COVID-19.

Essential Employee Documentation

Curi has developed a letter template for medical workers in jurisdictions with stay-at-home orders to use as documentation when traveling to and from work. 

Families First Coronavirus Response Act Updates

Curi partner CAI has published an alert detailing several updates to the Families First Coronavirus Response Act (FFCRA), including a new start date for employer compliance with the law and a new FFCRA poster from the U.S. Department of Labor.

Families First Coronavirus Response Act Resources

The U.S. Department of Labor has issued two valuable documents relative to the federal Families First Coronavirus Response Act (FFCRA): an FAQ for employers and guidance on paid sick leave and expanded family and medical leave. In addition, the North Carolina Medical Group Management Association is hosting a free webinar about the implications of the FFCRA for practices on March 27.

Human Resources and Staff Management

The human resources consulting organization CAI, a Curi partner, has compiled a “Coronavirus Command Center” full of resources that can help you with employee management and other human resources issues during this crisis. Of special interest, they have just published a guide to the HR implications of the new federal Families First Coronavirus Response Act (FFCRA), including issues of paid and emergency leave, furloughs and layoffs, and FMLA.

Have COVID-19 Questions?

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