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News & Knowledge

Resource Topic: Patient Management

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Electronic Communication & Social Media | Hospitals/Health Systems | Patient Management | Practice Management | Risk Management

Risk Management Guide: Electronic Communication

Communication failures are the most frequently cited cause of medical malpractice actions and a primary root cause of adverse events. The use of electronic communication has…
Clinical Care | Emergency Management | Hospitals/Health Systems | Patient Management | Risk Management

Risk Management Guide: Management of Medical Emergencies

Medical emergencies such as anaphylaxis, cardiac arrest, and seizures may occur in the medical office setting. Each office is encouraged to evaluate their patient population to…
Hospitals/Health Systems | Medical Records | Patient Management | Practice Management | Risk Management

Risk Management Guide: Medical Record Release of Protected Health Information

Healthcare professionals have a legal and ethical duty to protect the privacy and security of their patients’ protected health information (PHI). The release of patient information…
Hospitals/Health Systems | Medical Records | Patient Management | Practice Management | Risk Management

Risk Management Guide: Medical Record Retention

An appropriate system for the retention of records is necessary to guarantee that records are available any time they might become an issue in a lawsuit….
Clinical Care | Hospitals/Health Systems | Practice Management | Risk Management

Risk Management Guide: Test, Appointment, and Referral Tracking

The primary cause of adverse events and legal disputes in medical office settings are often attributed to delayed or missed diagnoses or treatments.  These events result…
Clinical Care | Hospitals/Health Systems | Patient Management | Risk Management

Risk Management Guide: Treatment of Minors

If state laws do not specify the age of majority, the federal registry defines the age to be 18 years. With the exception of certain qualifying…
Hospitals/Health Systems | Patient Management | Practice Management | Risk Management | Telehealth

Risk Management Guide: Telehealth

What is the difference between telehealth and telemedicine? According to the American Telemedicine Association and the U.S. Department of Health and Human Services website (HHS.gov), the…
Clinical Care | Hospitals/Health Systems | Patient Management | Risk Management

Risk Management Guide: Medication Management

One of the most common processes performed in medical offices, hospitals, and emergency departments (ED)—the prescribing of medications—is also one of the leading causes of preventable…
Hospitals/Health Systems | Patient Management | Risk Management

Reducing Hospital Patient Adverse Events Toolkit

Knowing what drives risk in the hospital setting—and identifying and implementing changes to mitigate future risk—can make a meaningful difference for your organization on multiple levels. In this training module, we will review top risk drivers, identify changes that can be implemented through risk management, and show how the care team and patient satisfaction can positively affect ultimately your bottom line.
Young female doctor speaks to coworkers around a table
Risk Management

On-Demand Education

Engage and educate staff on the front lines of patient and resident care with free webinars and presentations on a variety of topics (not eligible for CME credit).
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