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Case Studies


Unlicensed healthcare personnel (UHP) are valuable members of the healthcare team. They perform tasks that improve both the efficiency of the medical office and the patient experience. UHP should be appropriately hired, trained, and supervised to achieve the best outcomes.  Inappropriate delegation, supervision, or documentation can increase liability risks.

The following case studies are offered as an educational resource to promote awareness of potential issues and offer guidance on risk reduction.  Practices are encouraged to use these examples at team meetings, staff meetings, or new hire orientation.  After reading the case description, consider having a group discussion and review the lessons learned. Refer to the Curi UHP…

Curi’s risk mitigation resources and guidance are offered for educational and informational purposes only. This information is not medical or legal advice, does not replace independent professional judgment, does not constitute an endorsement of any kind, should not be deemed authoritative, and does not establish a standard of care in clinical settings or in courts of law. If you need legal advice, you should consult your independent/corporate counsel. We have found that using risk mitigation efforts can reduce malpractice risk; however, we do not make any guarantees that following these risk recommendations will prevent a complaint, claim, or suit from occurring, or mitigate the outcome(s) associated with any of them.