COVID-19 Latest Updates and Resources

How will premium payments that were delayed during the first phase of COVID-19 be reconciled?

In March 2020, Curi made the decision to suspend all premium invoicing until June 30, 2020, in order to help our policyholders navigate the financial hardships stemming from the initial phase of the COVID-19 pandemic.

All delayed premiums (along with any past due balances) were combined into a separate balance known as “COVID-19 Deferred Premium,” or CDP, at that time. In addition, any July or August 2020 renewal that was saved as official in our system before June 30 saw the 25% premium down payment added to the CDP balance. CDP balances are being billed over a full 12-month period, which began in July 2020. The first monthly invoice was issued in early July 2020 and due within a few weeks after that point.

CDP invoices are fully separate from the regular invoicing process. These invoices appear on paper, even for practices that otherwise pay via EFT. No practice will be able to make a CDP payment via automatic EFT, but they will instead either pay via check or non-recurring electronic payment request.

In addition to CDP billing, we resumed traditional, non-CDP invoicing in July 2020. The final due date for all CDP payments is June 30, 2021.

CDP must be paid by check or through our portal: https://fcb.billeriq.com/ebpp/curi/.

If additional financial hardships continue to exist, we will work with individual practices to help address their challenges.

Members may call 800-662-7917 to be connected with their designated Curi representative if they have any questions or wish to discuss their unique situation.

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All Curi recommendations are based on current CDC criteria at the time of publication. CDC guidance for SARS-CoV-2 infection may, or may not, be adopted by state and local health departments to respond to rapidly changing local circumstances. Providers should always check with their local health department to see if the CDC’s guidance on any given topic has been modified (particularly if more restrictive) from the CDC’s recommended guidelines. Follow this link https://www.cdc.gov/publichealthgateway/healthdirectories/index.html for contact information to your state/local health department. If local recommendations vary from those of the CDC, and you are unsure what recommendations to follow, then it is safer to follow the more restrictive guidelines/recommendations.