Risk Management Guide: Quality Improvement

Our goal in healthcare is to deliver the very best care possible to our patients. We work as an integrated care team of individuals with a common mission. In other words, “the right patient receives the right treatment in the right setting at the right time.” Quality management means there are principles that oversee the design, policies, and processes of systems to ensure we do no harm. Just like in many industries, achieving quality in healthcare requires diligence, a culture committed to quality goals, and a continuous cycle of data analytics and monitoring. How does a medical office or health system go about improving performance and the quality of care provided to patients? Most often it is through the collection of data, specifically…