News & Knowledge Risk Management Guide: Limited English Proficiency (LEP) – Interpreters and Translators All patients are entitled to confidential, effective communication and fully informed consent. The DHHS Office of Civil Rights notes that inadequate interpretation for patients with Limited English Proficiency (LEP) is a form of prohibited discrimination based on national origin under Title VI of the Civil Rights Act of 1964. In addition to the Civil Rights Act, various state and local laws apply to LEP individuals, including state laws against discrimination. One or more of these laws will require you to provide a qualified interpreter or auxiliary aids to ensure effective communication at no cost to the patient. Compliance with these laws may affect your ability to continue receiving federal (Medicare, Medicaid) or state reimbursement. … Are you a Curi member? The full content of this resource is available only to Curi members. Contact us if you are a member but do not have an account yet, or to learn more about becoming a Curi member. Sign in with Curi - or - Sign in with Constellation Curi’s risk mitigation resources and guidance are offered for educational and informational purposes only. This information is not medical or legal advice, does not replace independent professional judgment, does not constitute an endorsement of any kind, should not be deemed authoritative, and does not establish a standard of care in clinical settings or in courts of law. If you need legal advice, you should consult your independent/corporate counsel. We have found that using risk mitigation efforts can reduce malpractice risk; however, we do not make any guarantees that following these risk recommendations will prevent a complaint, claim, or suit from occurring, or mitigate the outcome(s) associated with any of them. READ NEXT September 24, 2024October 3, 2024Clinical Care | Hospitals/Health Systems | Practice Management | Risk Management *New* Team Physicians: Managing Professional Liability Risks CONTRACTS Risks: Informal relationships may lead to the unwitting establishment of physician-patient relationships and misunderstandings about physicians’ responsibilities. The practice may incur significant expenses if co-branding… Read more September 12, 2024October 3, 2024Clinical Care | Early Intervention | Hospitals/Health Systems | Risk Management | Senior Living Disclosure of Adverse Events Communicating with patients, residents, and families after an unexpected adverse outcome can be difficult. Proactive disclosure of an adverse outcome through the Communication and Optimal Resolution… Read more August 20, 2024October 3, 2024Early Intervention | Hospitals/Health Systems | Risk Management | Senior Living *New* HEAL Toolkit: Communicating After an Adverse Outcome The following resources provide a comprehensive approach to managing adverse outcomes. They cover essential areas such as effective team communication, supportive leadership, and robust investigation processes… Read more