News & Knowledge HEAL Early Intervention Toolkit: Moving Forward After Adverse Outcomes WHY IT MATTERS While adverse outcomes may be unique on the surface, there are common fundamentals to help organizations improve, learn, and heal. Moving forward after adverse outcomes involves three components: Implementing process improvement to mitigate future risk Sharing lessons learned across the organization Supporting the well-being of care team members EXECUTE ACTION PLANS TO MITIGATE RISK Execute action plans for improvement that were created during an investigation and cause analysis Identify owners, team members, and executive-level sponsors responsible for the implementation of risk reduction strategies Give team members involved the opportunity to help with or give input on improvement strategies Commit to a completion goal date and… Are you a Curi member? The full content of this resource is available only to Curi members. Contact us if you are a member but do not have an account yet, or to learn more about becoming a Curi member. Sign in with Curi - or - Sign in with Constellation Curi’s risk mitigation resources and guidance are offered for educational and informational purposes only. This information is not medical or legal advice, does not replace independent professional judgment, does not constitute an endorsement of any kind, should not be deemed authoritative, and does not establish a standard of care in clinical settings or in courts of law. If you need legal advice, you should consult your independent/corporate counsel. We have found that using risk mitigation efforts can reduce malpractice risk; however, we do not make any guarantees that following these risk recommendations will prevent a complaint, claim, or suit from occurring, or mitigate the outcome(s) associated with any of them. READ NEXT August 20, 2024August 21, 2024Early Intervention | Hospitals/Health Systems | Risk Management | Senior Living *New* HEAL Toolkit: Communicating After an Adverse Outcome The following resources provide a comprehensive approach to managing adverse outcomes. They cover essential areas such as effective team communication, supportive leadership, and robust investigation processes… Read more August 20, 2024August 20, 2024Early Intervention | Hospitals/Health Systems | Risk Management | Senior Living HEAL Early Intervention Toolkit: Cognitive Interviewing Cognitive interviewing is a framework used to interview those involved in an incident with the goal of improving the quality of fact-finding. The technique has been… Read more August 20, 2024August 20, 2024Early Intervention | Hospitals/Health Systems | Risk Management | Senior Living HEAL Early Intervention Toolkit: Communicating After Adverse Outcomes WHY IT MATTERS A commitment to accurate and compassionate communication with patients/residents and their families is at the heart of healing. When adverse outcomes occur, care… Read more