News & Knowledge HEAL Early Intervention Toolkit: Focusing on Culture WHY IT MATTERS Culture determines whether a care team member asks for help, a team member feels safe to speak up about unsafe conditions, or a team member feels supported in bringing new process ideas. There are many recognized cultural models in healthcare, but the most common are referred to as a “safety culture” or a “just culture.” Either of these models takes commitment but can improve patient and resident outcomes and minimize risks in the delivery of care. Recognizing that culture is multifaceted and unique to every organization based on its mission, vision, and values, the organization should tailor and implement practice models that best align with your company's culture objectives. UNDERSTAND CULTURAL MODELS Safety Culture: Stems… Are you a Curi member? The full content of this resource is available only to Curi members. Contact us if you are a member but do not have an account yet, or to learn more about becoming a Curi member. Sign in with Curi - or - Sign in with Constellation Curi’s risk mitigation resources and guidance are offered for educational and informational purposes only. This information is not medical or legal advice, does not replace independent professional judgment, does not constitute an endorsement of any kind, should not be deemed authoritative, and does not establish a standard of care in clinical settings or in courts of law. If you need legal advice, you should consult your independent/corporate counsel. We have found that using risk mitigation efforts can reduce malpractice risk; however, we do not make any guarantees that following these risk recommendations will prevent a complaint, claim, or suit from occurring, or mitigate the outcome(s) associated with any of them. READ NEXT September 12, 2024Clinical Care | Early Intervention | Hospitals/Health Systems | Risk Management | Senior Living Disclosure of Adverse Events Communicating with patients, residents, and families after an unexpected adverse outcome can be difficult. Proactive disclosure of an adverse outcome through the Communication and Optimal Resolution… Read more August 20, 2024August 21, 2024Early Intervention | Hospitals/Health Systems | Risk Management | Senior Living *New* HEAL Toolkit: Communicating After an Adverse Outcome The following resources provide a comprehensive approach to managing adverse outcomes. They cover essential areas such as effective team communication, supportive leadership, and robust investigation processes… Read more August 20, 2024August 20, 2024Early Intervention | Hospitals/Health Systems | Risk Management | Senior Living HEAL Early Intervention Toolkit: Cognitive Interviewing Cognitive interviewing is a framework used to interview those involved in an incident with the goal of improving the quality of fact-finding. The technique has been… Read more