News & Knowledge HEAL Early Intervention Toolkit: Culture of Safety – Chain of Command WHY IT MATTERS Care team members have an ethical responsibility to advocate on behalf of a patient or resident. Unsafe care situations involving patient or residents require notification to leadership and timely escalation up the “Chain of Command” as part of sustaining a culture of safety. Your organization can facilitate the resolution of potential patient/resident unexpected outcomes by understanding your culture, knowing your leadership’s role, establishing Chain of Command, preparing care teams, and documenting Chain of Command. UNDERSTAND YOUR CULTURE For a Chain of Command process to be effective, your organization’s culture must foundationally value teamwork, collaboration, open communication, respect, and trust. Commit to… Are you a Curi member? The full content of this resource is available only to Curi members. Contact us if you are a member but do not have an account yet, or to learn more about becoming a Curi member. Sign in with Curi - or - Sign in with Constellation Curi’s risk mitigation resources and guidance are offered for educational and informational purposes only. This information is not medical or legal advice, does not replace independent professional judgment, does not constitute an endorsement of any kind, should not be deemed authoritative, and does not establish a standard of care in clinical settings or in courts of law. If you need legal advice, you should consult your independent/corporate counsel. We have found that using risk mitigation efforts can reduce malpractice risk; however, we do not make any guarantees that following these risk recommendations will prevent a complaint, claim, or suit from occurring, or mitigate the outcome(s) associated with any of them. READ NEXT November 21, 2024Clinical Care | Hospitals/Health Systems | Risk Management *New* Curi Risk Report: Reducing Surgical Adverse Events Malpractice claims data-informed reports for clinicians, hospitals, and senior living organizations with insights to help mitigate adverse events and malpractice claims. Read more November 21, 2024Clinical Care | Hospitals/Health Systems | Risk Management | Senior Living *New* Curi Risk Report: Reducing Resident Adverse Events Malpractice claims data-informed reports for clinicians, hospitals, and senior living organizations with insights to help mitigate adverse events and malpractice claims. Read more November 21, 2024November 21, 2024Clinical Care | Hospitals/Health Systems | Risk Management *New* Curi Risk Report: Reducing Adverse Events in Radiology Malpractice claims data-informed reports for clinicians, hospitals, and senior living organizations with insights to help mitigate adverse events and malpractice claims. Read more