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News & Knowledge

Disclosure of Adverse Events

Communicating with patients, residents, and families after an unexpected adverse outcome can be difficult. Proactive disclosure of an adverse outcome through the Communication and Optimal Resolution (CANDOR) process may defuse anger and prevent potential litigation. Disclosure is an ethical standard endorsed by the American Medical Association and the Agency for Healthcare Research and Quality (AHRQ). To help you provide the best communication after an adverse outcome, utilize the information below to guide the conversation:
  • In advance of any discussion with a patient/resident and/or family member, please contact a Curi Claims Consultant to further evaluate if outside counsel is needed to prepare for the meeting.
  • Be knowledgeable of state…

Curi’s risk mitigation resources and guidance are offered for educational and informational purposes only. This information is not medical or legal advice, does not replace independent professional judgment, does not constitute an endorsement of any kind, should not be deemed authoritative, and does not establish a standard of care in clinical settings or in courts of law. If you need legal advice, you should consult your independent/corporate counsel. We have found that using risk mitigation efforts can reduce malpractice risk; however, we do not make any guarantees that following these risk recommendations will prevent a complaint, claim, or suit from occurring, or mitigate the outcome(s) associated with any of them.

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