Delaware Handbook: Electronic Communication and Documentation IS IT SAFE TO COMMUNICATE WITH PATIENTS BY EMAIL? Electronic communication has its advantages. Messages can be sent and received instantaneously. Email is inexpensive to use and creates a permanent record of the communication. Many practices are now using email to communicate with their patients. However, the use of email carries some risks and liability concerns that should not be ignored. Electronic communication must never replace face-to-face contact in the physician-patient relationship. If used, it should only supplement and enhance the relationship. The least risky way to utilize email communication with patients is to limit the content of your messages to administrative issues such as appointment confirmations, address changes... Are you a Curi member? The full content of this resource is available only to Curi members. Contact us if you are a member but do not have an account yet, or to learn more about becoming a Curi member. Sign in to see full post News & Knowledge READ NEXT March 11, 2021February 24, 2023Compliance & Regulatory | Electronic Communication & Social Media | Medical Records | Patient Management 21st Century Cures Act: Frequently Asked Questions Read more September 11, 2020February 24, 2023Electronic Communication & Social Media | Medical Records | Patient Management Florida Handbook: Electronic Communication and Documentation DOES THE PRIVACY RULE PERMIT ME TO COMMUNICATE WITH PATIENTS USING ELECTRONIC (EMAIL)? The HIPAA Privacy Rule allows covered entities to communicate electronically, provided they use… Read more November 19, 2019February 24, 2023Electronic Communication & Social Media | Medical Records | Patient Management Quick Start Guide: Electronic Communication and Documentation Electronic Communication and Documentation IS IT SAFE TO COMMUNICATE WITH PATIENTS BY EMAIL? Electronic communication has its advantages. Messages can be sent and received instantaneously. Email… Read more