Delaware Handbook: Interpreters and Translators

DO WE HAVE TO ACCEPT APPOINTMENT REQUESTS FROM PATIENTS WHO DO NOT SPEAK ENGLISH? Title VI of the Civil Rights Act of 1964 is a federal law that protects persons from discrimination based on their race, color, or national origin in programs and activities that receive federal financial assistance. The Department of Health and Human Services Office for Civil Rights (OCR) defines federal financial assistance to include funding from Medicaid, Medicare, public health service grants, and aid to families with dependent children. Any recipient of federal financial assistance is subject to federal nondiscrimination requirements, which means they cannot deny services based on race, color, or national origin. If an individual asserts that he or sh...