Administrative Basics for a Successful Telehealth Encounter Administrative Basics for a Successful Telehealth Encounter Prepare Your Staff Education for clinical and non-clinical staff must be complete before any patient encounters. Staff must be trained on health criteria for conditions not suitable for telehealth, that is those that would require an in-office visit. Some examples may include abdominal pain, new onset of weakness, abnormal swelling, vaginal or rectal bleeding, etc. Physicians should determine this exclusion criteria before the start of a telehealth program. Staff must complete a training session on telehealth. Consider conducting a mock patient visit so all staff can understand the administrative and clinical flow. Consider the patient’s view and walk through each step from the p... Are you a Curi member? The full content of this resource is available only to Curi members. Contact us if you are a member but do not have an account yet, or to learn more about becoming a Curi member. Sign in to see full post News & Knowledge READ NEXT August 11, 2023September 14, 2023Policy Templates | Risk Management | Telehealth Policy: Telehealth Services Read more July 29, 2022February 15, 2023Forms & Templates | Policy Templates | Telehealth Policy: Telehealth Practice Policy Read more October 8, 2020April 27, 2023Telehealth New Jersey Handbook: Telehealth What is the difference between telehealth and telemedicine? Many organizations use the terms interchangeably, such as the American Telemedicine Association. According to the National Consortium of… Read more