News & Knowledge HEAL Early Intervention Toolkit: Professional Behavior WHY IT MATTERS Courteous, respectful, collegial behavior is foundational to a culture of safety. On the other hand, disruptive behavior can create or escalate risks. Modeling expected behaviors and holding all team members equally accountable fosters an environment of trust and collaboration. Organizations should establish and communicate behavioral expectations to all team members and establish guidelines on actions to be followed when expectations are not being met. Organizations can establish and uphold professional behavior expectations by defining disruptive behaviors, establishing reporting procedures, encouraging direct resolution, sharing expectations, managing reported behavior, prohibiting intimidation or retribution, creating a… Are you a Curi member? The full content of this resource is available only to Curi members. Contact us if you are a member but do not have an account yet, or to learn more about becoming a Curi member. Sign in with Curi - or - Sign in with Constellation Curi’s risk mitigation resources and guidance are offered for educational and informational purposes only. This information is not medical or legal advice, does not replace independent professional judgment, does not constitute an endorsement of any kind, should not be deemed authoritative, and does not establish a standard of care in clinical settings or in courts of law. If you need legal advice, you should consult your independent/corporate counsel. We have found that using risk mitigation efforts can reduce malpractice risk; however, we do not make any guarantees that following these risk recommendations will prevent a complaint, claim, or suit from occurring, or mitigate the outcome(s) associated with any of them.