News & Knowledge Risk Management Guide: Quality Improvement Our goal in healthcare is to deliver the very best care possible to our patients. We work as an integrated care team of individuals with a common mission. In other words, “the right patient receives the right treatment in the right setting at the right time.” Quality management means there are principles that oversee the design, policies, and processes of systems to ensure we do no harm. Just like in many industries, achieving quality in healthcare requires diligence, a culture committed to quality goals, and a continuous cycle of data analytics and monitoring. How does a medical office or health system go about improving performance and the quality of care provided to patients? Most often it is through the collection of data, specifically… Are you a Curi member? The full content of this resource is available only to Curi members. Contact us if you are a member but do not have an account yet, or to learn more about becoming a Curi member. Sign in with Curi - or - Sign in with Constellation Curi’s risk mitigation resources and guidance are offered for educational and informational purposes only. This information is not medical or legal advice, does not replace independent professional judgment, does not constitute an endorsement of any kind, should not be deemed authoritative, and does not establish a standard of care in clinical settings or in courts of law. If you need legal advice, you should consult your independent/corporate counsel. We have found that using risk mitigation efforts can reduce malpractice risk; however, we do not make any guarantees that following these risk recommendations will prevent a complaint, claim, or suit from occurring, or mitigate the outcome(s) associated with any of them. READ NEXT August 20, 2024August 21, 2024Early Intervention | Hospitals/Health Systems | Risk Management | Senior Living *New* HEAL Toolkit: Communicating After an Adverse Outcome The following resources provide a comprehensive approach to managing adverse outcomes. They cover essential areas such as effective team communication, supportive leadership, and robust investigation processes… Read more August 20, 2024August 20, 2024Early Intervention | Hospitals/Health Systems | Risk Management | Senior Living HEAL Early Intervention Toolkit: Cognitive Interviewing Cognitive interviewing is a framework used to interview those involved in an incident with the goal of improving the quality of fact-finding. The technique has been… Read more August 20, 2024August 20, 2024Early Intervention | Hospitals/Health Systems | Risk Management | Senior Living HEAL Early Intervention Toolkit: Communicating After Adverse Outcomes WHY IT MATTERS A commitment to accurate and compassionate communication with patients/residents and their families is at the heart of healing. When adverse outcomes occur, care… Read more