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News & Knowledge

North Carolina Handbook: Record Disposal

WHAT IS THE PROPER PROCEDURE FOR THE DISPOSAL OF MEDICAL RECORDS?

Before destroying medical records, review the recommended retention guidelines for North Carolina (refer to Section 3 of this handbook) to ensure that records are maintained for the appropriate time frame before they are destroyed. Medical Mutual recommends that you keep adult patients’ records for 11 years after the patient’s last contact with your office. Records of patients who experience unexpected bad outcomes should be kept indefinitely, especially if there is a concern about a future lawsuit.
The North Carolina Medical Board recommends that you give patients an opportunity to claim old records or have them transferred to another practitioner prior to destruction (if…

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