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If patients present to our practice with a suspected COVID-19 infection, we are asking them to return to their cars and call our office from their cell phones. Is this good practice?

Yes. This is a good practice. Also, consider being proactive by calling ahead and screening prior to the appointment. If a patient shows up in your office, recommend conducting the screen, and placing a mask on the patient if they screen positive. You would place them in a room with the door closed or ask them to wait in the car until you can coordinate their care.

Of note: Don’t forget to address other medical issues the patient may be dealing with. Placing them in a room with a closed door may be more suited for your patient depending on their condition. See Curi’s COVID-19 Patient Workflow Chart.

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All Curi recommendations are based on current CDC criteria at the time of publication. CDC guidance for SARS-CoV-2 infection may, or may not, be adopted by state and local health departments to respond to rapidly changing local circumstances. Providers should always check with their local health department to see if the CDC’s guidance on any given topic has been modified (particularly if more restrictive) from the CDC’s recommended guidelines. Follow this link https://www.cdc.gov/publichealthgateway/healthdirectories/index.html for contact information to your state/local health department. If local recommendations vary from those of the CDC, and you are unsure what recommendations to follow, then it is safer to follow the more restrictive guidelines/recommendations.