Bias and Your Patient Satisfaction Survey Bias and Your Patient Satisfaction Survey It is impossible to survey all of your patients; some patients are too busy to take a survey, while others may only complete parts of it. In these cases, your results can be biased, meaning the data is appropriate for the patients who responded but cannot be generalized for your entire patient population. Examples of biased results include: Your staff asks patients to complete the survey at check-out—but only the patients who do not seem dissatisfied ... Are you a Curi member? The full content of this resource is available only to Curi members. Contact us if you are a member but do not have an account yet, or to learn more about becoming a Curi member. Sign in to see full post News & Knowledge READ NEXT January 13, 2023March 9, 2023Clinical Care | Patient Management | Patient Satisfaction | Physician Patient Relationship Guidance for Disclosure of Adverse Events Communicating with patients and families after an unexpected adverse outcome can be difficult. A proactive disclosure of an adverse outcome may defuse anger and prevent potential litigation. Read more July 29, 2022February 15, 2023Forms & Templates | Patient Satisfaction | Policy Templates Policy: Managing Patient Complaints Training Education Policy Read more January 25, 2022February 23, 2023Compliance & Regulatory | Health Policy | Patient Satisfaction | Practice Management | Toolkits Preventing Falls in the Medical Office Setting Toolkit Falls in the hospital setting have received a great deal of attention in the past decade. This fall prevention toolkit provides practical risk strategies to prevent patient harm and reduce professional liability. Read more