XS
SM
MD
LG
XL

Need help finding the answer you are looking for? Below are our most frequently asked questions to help you.

Billing FAQ

 

IF I CHOOSE TO MAKE PAYMENTS, WILL I BE BILLED EVERY MONTH?

A statement will be sent every month when there is a balance due on the account.

IS THERE A FINANCE CHARGE OR FEE ASSOCIATED WITH HAVING MY ACCOUNT ON A PAYMENT PLAN?

We provide payment plans as a benefit to our members and do not charge any additional fees or finance charges.

IS THERE A DISCOUNT FOR PAYING MY INSURANCE PREMIUM IN FULL?

While we provide payment plans as a benefit to our members, the price of your coverage is the same whether you pay in full or in installments.

WHOM SHOULD I MAKE MY CHECK PAYABLE TO?

Please make checks payable to MMIC Agency, LLC. Please include the top portion of your statement or your policy number with your payment.

WHERE DO I MAIL MY PAYMENT?

Locate the Account Number and Invoice Number on our current invoice. Include this information on your check (memo line) and make the check payable to the issuing company.

Payments should be mailed to your issuing company:

Arkansas Mutual Insurance Company

PO Box 860602

Minneapolis, MN 55486

 

MMIC Insurance Inc

PO Box 86

SDS 12-0740

Minneapolis, MN 55486-0740

 

MMIC Risk Retention Group

PO Box 860706

Minneapolis, MN 55486-0706

 

Centurion MMIC Risk Retention Group

7650 Edinborough Way Ste 525

Minneapolis, MN 55435

 

UMIA Insurance Inc

PO Box 860530

Minneapolis, MN 55486-0530

CAN I PAY MY PREMIUM BY CREDIT CARD?

You may pay your premium online with your bank account, debit, or credit card. You only need your policy and invoice numbers. Payments can be completed in your client portal, MyAccount.

I SENT MY PAYMENT, SO WHY DID I RECEIVE A “PAST DUE NOTICE”?

Please allow 5-7 business days from the time of mailing for a payment to be credited to your account. In addition, please include the top portion of your statement or your policy number with your payment to ensure prompt crediting of your account. You may disregard the Past Due Notice if a payment of the minimum balance due has been made. If you would like to confirm we’ve received your payment, call the Curi OneConnect team at 800-328-5532.

WHY HAS MY PREMIUM CHANGED?

Your premium may have changed due to any number of circumstances, including additions, deletions, specialty changes, or changes to your limits. All changes will be detailed on your statement, but please feel free to contact the Underwriting Department at 800-328-5532 if you have any questions regarding changes to your policy.

IF I WANT TO DELETE A PROVIDER, ADD A PROVIDER, OR CHANGE MY LIMITS OF LIABILITY, CAN I SEND THE REQUEST FOR THIS CHANGE WITH MY PAYMENT?

Please contact your broker representative or Curi representative at 800-328-5532.

CAN YOU SEPARATE MY PREMIUM BY PHYSICIAN?

Please see your policy declaration page for details of all coverages and their related premiums. If you need an additional copy of your declaration page or have any other questions regarding the specifics of your policy or coverages, please contact the Underwriting Department at 800.328.5532.

CAN I VIEW MY STATEMENTS ONLINE?

Yes, you can view your invoices within MyAccount, your policy portal. Accounts managed by outside agents will not be able to view their statements online.


Claims FAQ

 

I HAVE JUST RECEIVED A NOTICE OF DEPOSITION/SUBPOENA. WHAT DO I DO?

Because your actions in response to the subpoena require your involvement in a lawsuit, under which you will give sworn testimony, it is possible that this may result in personal legal exposure for you. Accordingly, we strongly suggest that you contact your claims representative immediately whenever you receive such notice.

A LAWYER JUST CALLED MY OFFICE AND ASKED TO SPEAK WITH ME. HE IS REPRESENTING A PATIENT OF MINE IN A MEDICAL MALPRACTICE ACTION AGAINST ANOTHER DOCTOR. HE SAYS HE JUST WANTS TO TALK WITH ME. WHAT SHOULD I DO?

Contact your Curi claims representative prior to responding to the attorney’s request. Even if you believe that the attorney’s intentions are good, and/or that the chances that you might be brought into any type of legal action are slim, you should discuss this with your Curi claims representative immediately.

RECENTLY, A PATIENT OF MINE EXPERIENCED AN UNTOWARD OUTCOME DURING A HOSPITALIZATION. THE FAMILY IS UPSET WITH BOTH MY PRACTICE AND THE HOSPITAL. THE HOSPITAL RISK MANAGER HAS CONTACTED ME NUMEROUS TIMES. WHAT SHOULD I DO?

We recommend that you contact your Curi claims representative before you discuss the situation with anyone, including hospital risk management personnel.

HOW CAN I GET A COPY OF MY CLAIMS HISTORY/LOSS RUNS?

Access loss history and credentialing reports in MyAccount, under the Policy & Reports tab. For group or facility policyholders, the organization’s administrator will have access to loss runs.

If you aren’t registered for MyAccount, you may request coverage verifications & claims history by emailing us at credentialing@curi.com. Please include the policy number, years of coverage and a signed release form from the provider.

For MPIE accounts, you may request coverage verifications & claims history by calling 616-202-1150, faxing 616-741-1970 or emailing verifications@curi.com. Requests will be processed within 4 business days.


The Legacy Fund FAQ

The Legacy Fund is a Member Savings Account established to provide a financial reward for qualifying Curi physician members in recognition of their dedication to providing excellent healthcare to their patients and the financial results it produces for the Company. It is also a means to reward physicians, in a tangible manner, for their loyalty, trust, and ownership in Curi.

 

WHO IS ELIGIBLE FOR THE LEGACY FUND?

Current, active, insured physician members (individual physicians named in the policy Declarations) are eligible to participate in The Legacy Fund program.

Physician types eligible:

  • Physicians (MDs, DOs)
  • Part-time
  • Multipolicy
  • Community-based hospital physicians: Part of a hospital program but not practicing within the walls of the hospital.
  • Per-patient rated: Policies with premiums allocated to each individual physician are eligible.

IF I AM COVERED BY A CURI POLICY ON A LIMITED OR PART-TIME BASIS, DO I QUALIFY TO PARTICIPATE IN THE LEGACY FUND PROGRAM?

Yes.

WHO IS NOT ELIGIBLE TO PARTICIPATE IN THE LEGACY FUND PROGRAM?

The following individuals are not eligible:

  • Retired Volunteer Healthcare Providers (RVHPs)
  • Slotted Physician Risks
  • Locum Tenens
  • Ancillary Insureds Physicians covered only under an Extended Reporting Period (“Tail”)
  • Vicarious Liability Policyholders
  • Full-time equivalent rated (FTEs)
  • Physicians who are members of Hospitals or RRGs
  • Non-Physician Members – policyholder of MMICNC, MMIC(MN), UMIA, former Michigan Professional Insurance Exchange (now MMIC) and AMIC in policyholder types “Hospital”, “Facility”, “Ancillary Provider”, and “Ancillary Clinic”

Coverages not eligible:

  • Excess Coverage (standalone policies that provide blanket and/or excess coverage at the practice level)

IF I LEAVE CURI AND RETURN IN THE FUTURE, WILL I BE ELIGIBLE TO PARTICIPATE IN THE LEGACY FUND PROGRAM WHEN I RETURN?

Yes, you would be able to participate upon your return if you otherwise qualify. You will forfeit any accumulated allocations in The Legacy Fund if you leave for reasons other than qualifying retirement, qualifying disability, or death. However, if you attain coverage from Curi at a later date you may, once again, become eligible to participate in The Legacy Fund program. Any Legacy Fund prior balances and credit for years of prior coverage will not be carried over for purposes of determining Legacy Fund participation.

DOES THE LEGACY FUND BENEFIT ME AS AN INDIVIDUAL PHYSICIAN, REGARDLESS OF WHO PAYS MY MALPRACTICE INSURANCE PREMIUM, OR IF I AM AN EMPLOYEE OF A HOSPITAL, MEDICAL PRACTICE, ETC.?

Legacy Fund accounts are established for each individual member physician, regardless of who pays the associated premium, or whether the physician is an employee of a policyholder of Curi.

If the practice, as the policyholder, chooses to establish the Legacy Fund account as a corporate account, the allocations are made per individual member physician, but the balance of each allocation, upon a triggering event for the respective individual physician, will be distributed to the corporate account owner.

WHAT IF I AM INSURED BY CURI ON MORE THAN ONE INSURANCE POLICY?

We will establish a separate Legacy Fund account for you for each policy under which you are insured by us. As long as you maintain at least one policy with Curi, the balances accrued under other policies, if those policies are canceled or terminated, will be transferred to your remaining open account.

IF I LEAVE MY CURRENT PRACTICE TO JOIN ANOTHER GROUP, WILL I BE ABLE TO KEEP MY LEGACY FUND?

If you join another practice or start a solo practice and continue your coverage with Curi, your Legacy Fund and its balance will remain intact. If you do not continue your coverage with Curi, your balance will be forfeited. If the practice you leave is the corporate account holder of your Legacy Fund balance, your balance will be forfeited.

WILL CURI CONTINUE TO MAKE FUTURE CONTRIBUTIONS TO THE LEGACY FUND?

Each year the Board of Directors will evaluate the financial health and capital requirements of Curi to determine what, if any, allocations will be made to The Legacy Fund. Future funding is solely at the discretion of the Curi Board of Directors.

HOW IS MY INDIVIDUAL LEGACY FUND BALANCE DETERMINED?

If the Curi Board of Directors determines that an allocation will be made to the Legacy Fund, your individual allocation will be based on your earned premium from the prior year as a percentage of the total paid premiums for all Legacy Fund participants for the same period. Physicians new to Curi and the Legacy Fund program will receive the maximum allocation share possible after two years.

HOW WILL I KNOW MY INDIVIDUAL LEGACY FUND ACCOUNT BALANCE?

Legacy Fund allocations will be apportioned to qualified accounts in two equal semi-annual installments (June 30th and December 31st). Statements will be available in July and January each year.

WILL MY CLAIMS EXPERIENCE AFFECT MY INDIVIDUAL LEGACY FUND?

A member with a poor claims experience could be subject to nonrenewal based on Curi’s underwriting guidelines. Nonrenewal will result in the forfeiture of your Legacy Fund account balance.

WILL I BE TAXED ON MY INDIVIDUAL LEGACY FUND BALANCE?

Legacy Fund balances will accumulate over time on a tax-deferred basis. No individual physician or practice own or have any interest in funds designated for The Legacy Fund. Interest in The Legacy Fund starts and ends at the time a distribution is made. Once a distribution is made to the account holder, Curi will send a Form 1099-Misc to the account holder for the year in which the balance was distributed. Curi recommends that individual physicians, or the practice, contact their accountant or tax consultant for advice regarding the taxation of Legacy Fund distributions.

IS IT POSSIBLE TO CONTRIBUTE MY OWN FUNDS TO MY INDIVIDUAL LEGACY FUND ACCOUNT? CAN MY PRACTICE CONTRIBUTE TO IT?

Only Curi can make contributions to The Legacy Fund program and to Legacy Fund accounts.

HOW DOES AN ACCOUNT HOLDER QUALIFY TO RECEIVE THE FUNDS ALLOCATED TO A LEGACY FUND ACCOUNT?

Legacy Fund balances will be paid when a physician terminates membership with Curi due to qualifying retirement, qualifying disability, or in the event of a physician’s death, all in accordance with the provisions of the Member Savings Account Plan Document.

ARE THE FUNDS ALLOCATED TO THE LEGACY FUND GUARANTEED?

No. Curi intends to pay account holders any funds allocated to The Legacy Fund upon a qualifying event; however, there is no guarantee that future allocations will be made and, if made, that they will be distributed.

Curi is a fiscally conservative company with over 40 years of proven financial stability and strength. Our financial ratios are among the strongest in the country as evidenced by our “A” (Excellent) rating by AM Best. We are committed to The Legacy Fund program, but maintain the right to control The Legacy Fund as needed to meet business obligations.

WHAT HAPPENS TO MY LEGACY FUND ACCOUNT IF I TERMINATE COVERAGE DUE TO RELOCATION TO A STATE IN WHICH CURI DOES NOT DO BUSINESS?

Your individual Legacy Fund account, and any funds allocated to it, would be forfeited.

WHAT HAPPENS TO MY LEGACY FUND ACCOUNT BALANCE UPON MY DEATH?

The balance of your Legacy Fund account, if any, will be paid to your estate. In the case of a corporate account holder, the balance will be paid to the practice.

WHAT HAPPENS TO A LEGACY FUND ACCOUNT BALANCE AFTER THE QUALIFIED RETIREMENT OR QUALIFIED DISABILITY OF A PHYSICIAN?

In the case of an individual account holder or a corporate account holder, the Legacy Fund account balance will be distributed 90 days after the qualifying event, in accordance with the provisions of the Member Savings Account Plan Document.

IF MY PRACTICE CHOOSES TO ESTABLISH A LEGACY FUND ACCOUNT AS A CORPORATE ACCOUNT, WILL I RECEIVE THE DISTRIBUTIONS DESCRIBED ABOVE?

No. If your practice chooses to establish a corporate account, a qualifying event such as retirement, disability, or death, will result in the Legacy Fund balance being distributed directly to the corporate account owner.

CAN I WITHDRAW MY INDIVIDUAL LEGACY FUND ACCOUNT BALANCE BEFORE MY RETIREMENT?

No. In order to qualify for you or your practice to receive your Legacy Fund account balance, you must be permanently retired from the practice of medicine in accordance with the provisions of the Member Savings Account Plan Document.

WILL CURI ALLOW A DEFERRAL OF MY INDIVIDUAL LEGACY FUND ACCOUNT BALANCE DISTRIBUTION TO A LATER DATE?

No. Deferring the distribution of your Legacy Fund account balance to a later or specific date is not possible. You or the corporate account holder will receive your Legacy Fund account balance as outlined in our distribution policies.

For more information about The Legacy Fund, send us an email or call 800-328-5532.


Underwriting FAQ

I’m interested in applying for coverage with Curi. How do I get an application?

All of our professional liability applications are available online. If you are applying for new coverage with Curi, please contact the Business Development Department to complete an application online.

WHAT ARE LOSS RUNS?

Loss runs are documents from your current and past professional liability carrier(s) verifying claims, suits, or reported incidents.

HOW CAN I GET A COPY OF MY CLAIMS HISTORY/LOSS RUNS?

Access loss history and credentialing reports in MyAccount, under the Policy & Reports tab. For group or facility policyholders, the organization’s administrator will have access to loss runs.

If you aren’t registered for MyAccount, you may request coverage verifications & claims history by emailing us at credentialing@curi.com. Please include the policy number, years of coverage and a signed release form from the provider.

For MPIE accounts, you may request coverage verifications & claims history by calling 616-202-1150, faxing 616-741-1970 or emailing verifications@curi.com. Requests will be processed within 4 business days.

HOW DO WE ADD A NEW PHYSICIAN OR ADVANCED PRACTICE PROVIDER TO OUR POLICY?

A completed application and all pertinent documentation must be sent to your underwriter or agent for review.

HOW DO I FIND OUT WHO MY UNDERWRITING REPRESENTATIVE IS? HOW CAN I CONTACT THEM DIRECTLY?

For underwriting assistance, please contact the Curi OneConnect team at 800.328.5532.

IS MY POLICY CLAIMS-MADE OR OCCURRENCE?

We offer Claims-Made, Claims-Made Plus, and Occurrence policies. Contact your agent or underwriter for details about your policy.

WHY DID MY PREMIUM GO UP SO MUCH (WHEN STEPPING UP IN CLAIMS-MADE YEARS)?

A claims-made insured goes through a 5-year maturation process. A first-year claims-made policy is at a lower rate because the chance of claims occurring and being reported during the first year is low. However, the longer you have been insured, the greater the chances of a claim occurring and being reported. Because of this, your premium will increase for 5 years until it has reached a mature rate.

ARE ALL OF OUR NON-PHYSICIAN EMPLOYEES AUTOMATICALLY COVERED?

No. Nurse practitioners, physician assistants, nurse anesthetists, nurse midwives, psychotherapists, licensed clinical social workers, podiatrists, chiropractors, and dentists are not provided any automatic coverage under our policy. They must be named on the Declarations page with separate or shared limits with the Named Insured. A separate premium charge is applicable for separate limits and also shared limits when there is not a 1:1 ratio of physicians to Advanced Practice Providers listed under the policy. Certified nurse midwives are not eligible for shared limits coverage. In order to be named on the policy, Advanced Practice Providers must complete an Advanced Practice Provider application, which can be found on our website or completed online.

CAN INDEPENDENT CONTRACTORS BE ADDED TO OUR POLICY?

Yes, if they meet our underwriting guidelines and as long as they are being contracted by you for work on your behalf. We will exclude all work outside your practice.

WHEN DO WE NEED TO REQUEST VICARIOUS LIABILITY (VL)? IS AN APPLICATION REQUIRED?

Vicarious Liability coverage is needed when an employee, agent, or someone else is acting on your behalf and is not listed on your policy as an insured. An application must be completed by this individual for underwriting approval. Once approved, a vicarious liability endorsement may be added to your policy, with a premium charge required.

WILL MY PREMIUM GO DOWN IF I DROP MY HOSPITAL PRIVILEGES AND USE HOSPITALISTS?

Your premium will not decrease under that scenario. Your classification and rating are based on your specialty, location of practice, and the types of procedures performed.

CAN I MOONLIGHT OR VOLUNTEER AND BE COVERED UNDER MY GROUP’S POLICY?

It is possible to get coverage in some instances. You will need to seek approval from your practice, because they are the named insured, and you will need to notify your underwriter for final approval.

HOW DO WE REMOVE A PHYSICIAN OR ADVANCED PRACTICE PROVIDER FROM OUR POLICY?

A letter from the practice stating the provider’s last workday, along with his/her forwarding address, must be sent to the appropriate underwriter.

HOW WILL I KNOW IF SOMEONE HAS BEEN DELETED FROM MY POLICY AS REQUESTED?

If the individual has separate limits, both you and the deleted individual will receive a certified letter confirming the cancellation date and also advising about the Extended Reporting Period (ERP)/Tail Coverage option.

WHAT IS A LOCUM TENENS?

A locum tenens physician or Advanced Practice Provider (APP) is a physician or APP who agrees to take over another physician’s or APP’s practice while that physician or APP is away from their office. Curi will provide free coverage for qualified underwritten physicians or APPs who agree to substitute from time to time for an insured physician or Advanced Practice Provider due to illness, vacation, or for the purpose of receiving additional training. A physician can only substitute for a physician and an Advanced Practice Provider for another Advanced Practice Provider. We allow 60 days of locum tenens per policy period. The locum tenens must be reported to the Company no later than 30 days after completion of the substitution period, using Notification to add Locum Tenens Physician or Advance Practice Provider Form.

DOES MY CURI POLICY COVER ME IF I BECOME A MEDICAL DIRECTOR?

Our policy includes coverage for those administrative services provided by an insured as a Medical Director of an insured healthcare entity as long as the primary purpose of the entity is to provide healthcare services to patients; the administrative duties are within the scope of the Insured’s specialty and expertise, and the entity is not already providing coverage for any such administrative services. Medical Director coverage for our Insured for non-insured entities must meet the same criteria above in addition to all services being rendered under a valid written agreement with that entity. The written agreement must also be approved by the Company before coverages for such services commence.

WHEN WILL I EARN A FREE EXTENDED REPORTING PERIOD (ERP), OR A FREE TAIL?

Upon permanent disability, death, or retirement from the practice of medicine, if you are 50 years of age or older and have been with the Company continuously for at least one year, or have been with the Company for at least seven years immediately preceding retirement.

I HAVE TO CANCEL MY POLICY AND I AM NOT RETIRING, WHAT DO I NEED TO DO TO GET A QUOTE FOR MY TAIL COVERAGE OR ERP?

You will need to contact your underwriter with a proposed cancellation date to receive an ERP quote.

WHAT IS THE COST OF AN ERP?

The cost of the ERP is usually 2½ to 3 times the annual premium of the individual at the time of cancellation.

DO ADVANCED PRACTICE PROVIDERS NEED TO PURCHASE AN ERP?

Only those Advanced Practice Providers with individual limits of liability need to purchase an Extended Reporting Period.

WHO IS RESPONSIBLE FOR PAYING MY ERP?

Although this may vary depending on the employment contract, the insured individual is normally the one responsible for payment of the ERP after the cancellation of the policy. We recommend that the responsibility of the ERP payment be negotiated when an employee is first hired and included in the employment contract between the employee and employer.

WHAT ARE MY OPTIONS FOR PAYING FOR THE ERP?

The Extended Reporting Period can be paid in one lump sum or on our installment plan, which requires a 50% down payment within 30 days of cancellation, 30% due on or by the 1st year anniversary date of cancellation, and the remaining 20% due on or by the 2nd year anniversary of the cancellation date.

WHAT HAPPENS IF THE INDIVIDUAL PROVIDER AND THE CORPORATION ARE SUED AND THE INDIVIDUAL DID NOT PURCHASE ERP?

The corporation can be sued for the acts or omissions of an employee even if the employee does not purchase tail, provided that the employee was working on behalf of the corporation at the time of the incident. If the corporation has applicable coverage under an active policy, or under an applicable Extended Reporting Period, there will be coverage for the corporation if it’s sued for acts or omissions of that employee. The individual will have no coverage if the ERP has not been purchased.

DO PHYSICIANS ON A FTE SLOT NEED TO PURCHASE AN ERP?

No. An individual ERP is not necessary for physicians covered under an FTE slot. They will continue to have coverage in the future for any incidents that may have occurred during the time they were insured under the policy, as long as the slot remains active, or, if canceled, an Extended Reporting Period (ERP or tail coverage) was purchased for the slot.

IS BROAD REGULATORY PROTECTION COVERAGE INCLUDED IN MY ERP?

Broad Regulatory Protection ERP coverage will be provided for one year after the cancellation of the policy.

I AM RETIRED AND HAVE A RETIRED VOLUNTEER POLICY. CAN I DO LOCUM TENENS WORK AND BE COVERED UNDER THIS POLICY?

Retirement is defined by the North Carolina Medical Board as the complete and permanent withdrawal from the practice of medicine. Our Retired Volunteer policy does not cover any practice for remuneration.

IF I RETIRE WITH CURI, RECEIVE A FREE ERP AND DECIDE TO RETURN TO PRACTICE AT A LATER DATE, HOW WILL CURI HANDLE MY COVERAGE?

You will be subject to the underwriting guidelines at the time of your planned re-entry to medicine. If approved for coverage, your ERP will be canceled and we will issue your new coverage with the old retroactive date you had prior to retirement. We will also exclude coverage for the time period you were retired. Later, when you decide to completely and permanently withdraw from the practice of medicine, we will re-issue your free ERP.