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What do we say to staff who are too frightened by the virus and don’t want to work?

You must follow your policies (PTO, vacation, sick, short-term disability, leave of absence, FMLA, and ADA). To help allay fears, communicate with your staff frequently. Daily staff briefings are encouraged.

  • Communicate that employees are your top priority.
  • Stay informed and educate your staff with the practice’s plans to help mitigate and reduce risk.
  • Remind employees that the precautions taken are much like the flu.
  • Take time to listen to employees fears and concerns, addressing as best as you can.

Advising, educating, and having a plan in place to address issues and concerns will help to calm fears. Here is a link to an OSHA document to assist with employee management requirements: OSHA 2019 Novel Coronavirus website.

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All Curi recommendations are based on current CDC criteria at the time of publication. CDC guidance for SARS-CoV-2 infection may, or may not, be adopted by state and local health departments to respond to rapidly changing local circumstances. Providers should always check with their local health department to see if the CDC’s guidance on any given topic has been modified (particularly if more restrictive) from the CDC’s recommended guidelines. Follow this link https://www.cdc.gov/publichealthgateway/healthdirectories/index.html for contact information to your state/local health department. If local recommendations vary from those of the CDC, and you are unsure what recommendations to follow, then it is safer to follow the more restrictive guidelines/recommendations.