How do we obtain signatures for patients who are not coming in to the office?

When the patient has a telemedicine visit, send the consent to the patient electronically—either through the patient portal or email. The patient must send back an electronic confirmation they have read and agree with the consent. Place all electronic communication in the patients’ medical record.

If patient is unable to send back an electronic confirmation, after reviewing the consent with the patient, document consent reviewed with patient, patient unable to respond electronically, verbal consent obtained. If possible include a second witness to the verbal consent conversation.

If obtaining consent using telephone, have two employees witness the verbal consent conversation. To avoid sharing phones, use either speaker phone or two separate phones. Document in the patient medical record verbal consent and who witnessed.

News & Knowledge
All Curi recommendations are based on current CDC criteria at the time of publication. CDC guidance for SARS-CoV-2 infection may, or may not, be adopted by state and local health departments to respond to rapidly changing local circumstances. Providers should always check with their local health department to see if the CDC’s guidance on any given topic has been modified (particularly if more restrictive) from the CDC’s recommended guidelines. Follow this link https://www.cdc.gov/publichealthgateway/healthdirectories/index.html for contact information to your state/local health department. If local recommendations vary from those of the CDC, and you are unsure what recommendations to follow, then it is safer to follow the more restrictive guidelines/recommendations.